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Categories Resume
Job Information

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Title Intermodal Dispatch Professional
Categories Resume
Salary BOE
Location Detroit
Job Information

Fast growing intermodal terminal located in Detroit seeks professional with intermodal dispatch experience. Duties include: Managing owner operators and company drivers, daily dispatch, data entry into company dispatch software system, and general office operations.

Position will have regular contact with customers,  terminal management and staff.

Requirements

  • 1year intermodal dispatch experience preferred
  • Comfortable in fast paced daily environment
  • Knowledge of current DOT, federal, state, and local regulations/laws related to commercial/intermodal carriers
  • Ability to communicate with both our customers and drivers
  • PCS software knowledge is a plus
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Title Account Executive – Detroit, Michigan
Categories Resume
Salary Negotiable
Location Detroit, Michigan
Job Information

Sales calls and business development

Meets with clients, and maintains good relationships for negotiating and closing deals Delivers all sales presentations to key clients. Develops and implements strategic sales plans to accommodate corporate goals.

Forecasts sales activities and sets personal/company goals accordingly.

Reviews market analyses to determine customer needs, price schedules.

Analyzes sales statistics to promote sales in targeted trade lanes.

Requirements

Four year college or university program certificate.

3 to 5 years sales experience in the ocean shipping or related industry.

New business development, prospecting and cold calling.

Manage all territorial BCO & NVOCC Accounts on import and export basis.

Contact: Midwest Branch Sales Manager David Murray

773-793-1329 (cell), email: murray.david@us.zim.com

 

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Title Intermodal Dispatcher / Customer Service Specialist
Salary BOE
Location Detroit, MI USA
Job Information

Intermodal Dispatcher / Customer Service Specialist

With over four decades of intermodal experience, ContainerPort Group, Inc. (CPG) has been at the forefront of the global shipping industry with a total package of transportation, terminal and information services. Today, CPG continues to solve the intermodal puzzle by integrating shipping logistics and sophisticated information technology.

CPG employs over 475 associates and 700 Independent Contractors. We offer a challenging and positive work environment where motivated individuals can flourish. Our talented team sets us apart from the rest

  • It’s our people who have allowed us to become the most successful full-service intermodal terminal, transportation and logistics specialist in the markets in which we

Container Port Group, Inc., the largest full-service intermodal transportation and terminal specialist in the Midwest, currently has a great opportunity for an Intermodal Dispatcher / Customer Service Specialist to provide operations support to our Detroit, MI facility.

We offer:

  • A challenging, dynamic and positive working environment
  • Competitive pay and benefits
  • Medical/Dental/Prescription Insurance
  • Life insurance and short-term/long-term disability
  • Paid vacation
  • Company matched 401K
  • Growth opportunities

General Overview:

In this role, you will take on the tasks of both dispatching drivers and communicating with customers to quote rates and service capabilities, take orders, and provide information on shipment status. Strong positive communication skills are key, as it will be your responsibility to treat customers, drivers and co- workers with respect at all times.

Principle Duties/Responsibilities:

  • Assist in the dispatching of drivers and monitoring equipment status to ensure pick-up and delivery standards and other customer requirements are met
  • Provide information to customers on service capabilities, rates, and equipment availability to build and grow relationships with key accounts
  • Enter order information directly into computer system accurately and on a timely basis (immediate as received).
  • Understanding time is critical, immediately updates drivers on pick-up and delivery status
  • Communicate professionally with drivers and customers to provide information on shipment status, anticipated service failures, new pick-up and delivery times, and alternative solutions where possible
  • Respond to questions and requests as quickly as possible, making every effort to meet customer expectation.
  • Answers the dispatch line quickly and professionally
  • Responding to questions and requests as quickly and efficiently as possible
  • Making every effort to exceed customer expectations
  • Performs other duties as requested

Requirements of the ideal candidate include:

  • A go-getter with experience in the intermodal transportation industry
  • Dispatch/operations experience with Owner Operators/Independent Contractors
  • Computerized dispatch skills and the ability to work well in a fast-paced environment with tight deadlines is a must
  • Advanced computer skills are critical and must include Excel, Word and Outlook
  • Excellent communication, relationship building and networking skills
  • Must have the ability to prioritize, take initiative and achieve results
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